ZP Consulting offers Unit Standard based training, Customised training and also Skills Programmes (or short courses)
Each Skills Programme is aligned to unit standards that are registered on the National Qualifications Framework (NQF). This means that when competence is achieved by the learners, credits will be registered against their name on the National Learner Record Database. These credits contribute towards the achievement of full national qualifications that are registered with the South African Qualifications Authority (SAQA).


A Skills Programme is made up of one or more unit standards. Skills Programmes available include the following:

       
  BUSINESS AND ENTREPENEURIAL SKILLS   ACCOUNTING SKILLS  
       
  Finding Business Opportunities   Basic Bookkeeping  
  Writing Business Plans   Understanding Financial Statements  
  Improving Productivity   Cash Handling in a Business  
  Marketing your business   Costing and Pricing your Products  
  Strategic Planning   Budgeting in a Business  
  Tendering for business    
  Financing your business   ORGANISATIONAL DEVELOPMENT  
  Motivating your team   Ethics in Busines  
  Legal issues in business   Successful Meeting tactics  
  Managing Finance   Occupational Health and Safety  
  Human Resource Management   Fundamental Project Management  
  Handling Stock   Innovation and Creativity  
  Control Office Supplies   Understanding Basic Business Principles  
  Manage Logistics   Handling Customer Complaints  
       
  COMPUTER SKILLS   PERSONAL DEVELOPMENT  
       
  Computer Literacy   How to be a professional  
  Typing and Keyboard Skills   Personal Budgeting  
  Microsoft Windows   Life Skills (HIV, Budgeting, Career Planning)  
  Microsoft Office Basic and Intermediate   Basic calculations  
  ICDL Qualifications   Time Management Skills  
      Self development  
  TRAINING AND EDUCATIONAL SKILLS   Understanding Yourself and Other's Needs  
       
  Facilitation of Training   CUSTOMER CARE AND SALES  
  Outcomes Based Assessment   Excellence in Customer Care  
  Moderation of Assessments   Superior Telephone Skills  
  Mentoring   Successful Team Building  
  Career Planning   Communication and Literacy  
  Training 1 on 1   Diversity with Batho Plele  
       
  ONE YEAR QUALIFICATIONS AVAILABLE  
       
  National Certificate in Contact Centre Support NQF2    
  National Certificate Team Leader NQF3  
  National Certificate in Office Administration & Secretarial NQF 3 - 4  
  National Certificate in New Venture Creation NQF4  
  National Certificate in Customer Management NQF4    
  National Certificate in Marketing Research NQF 4  
  National Certificate in Marketing Communication NQF4    
  National Certificate Freight Management NQF4  
  National Certificate in Generic Project Managment NQF 4    
     
 

UNIT STANDARD TRAINING

 
  Over 400 accredited unit standards are available, accredited by various SETA’s - click here  
     

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